Policies

Shipping and Delivery

Shipping fees are based on size, weight and destination of your items. A small fee for insuring the full value of your items may be included.

Please use the “calculate shipping” feature before completing your order to view the estimated charges.

We may use one of several shipping carriers that include:
Unites States Postal Service
UPS
FedEx

We will do our best to get your order shipped within 24 hours. Depending on destination and carrier, please allow 2-5 days for delivery of shipment.

Privacy Policy

The Whole Nine Yards Privacy Policy

This Privacy Policy was last modified on October 22, 2013.

The Whole Nine Yards (“us”, “we”, or “our”) operates https://thewholenineyards.us/ (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://thewholenineyards.us/.

Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, email address, postal address and phone number (“Personal Information”).

Log Data
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Do Not Track
We support the Do Not Track browser setting. Do Not Track (or DNT) is a preference you can set in your browser to let the websites you visit know that you do not want them collecting certain information about you.

For more details about Do Not Track, including how to enable or disable this preference, visit this Do Not Track webpage.

Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links To Other Sites
Our Site may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

The Whole Nine Yards has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party sites or services.

Changes To This Privacy Policy
The Whole Nine Yards may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.

Contact Us
If you have any questions about this Privacy Policy, please contact us.

TermsFeed

Exchanges

If an item is sent back for exchange, please allow 3-6 business days for the replacement to be processed.

Refunds and Credits

Refunds on returned items will be issued in the same payment as used during purchase. Once we receive and check out the returned product, we will credit your account. Please allow 7-10 business days for a credit to appear on your account. If payment was made by check or cash, the refund check check will not be issued before 6 days after the date of purchase.

We want you to be satisfied

If for any reason, you are dissatisfied with your purchace, you can return it to us within 30 days of the purchase date subject to the conditions contained here. Claims for missing books or items damaged in transit must be recieved within 3 business days of receipt of merchandise.